FAQ

FAQ – Frequently Asked Questions
1️⃣ How long does shipping take?
Shipping usually takes 5–12 business days depending on your location.
Once your order is shipped, you will receive a tracking number by email.
2️⃣ How can I track my order?
After your order is shipped, we will send you an email with your tracking number.
You can track your order anytime using our Track My Order page.
3️⃣ Do you ship internationally?
Yes, we ship to many countries including the United States, Canada, the UK, and Europe.
4️⃣ Can I cancel my order?
Orders can be canceled within 24 hours after purchase.
After that, the order may already be processed for shipping.
5️⃣ What if I entered the wrong shipping address?
Please contact us as soon as possible.
If the order has not been shipped yet, we can update your shipping address.
6️⃣ What if my item arrives damaged?
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
We will send a replacement or offer a refund.
7️⃣ What payment methods do you accept?
We accept secure payments via credit cards and other trusted payment providers.
8️⃣ How can I contact customer support?
You can contact us anytime by email:
contact.tynorshop@gmail.com
Our support team will reply within 24–48 hours.